At Langeperfection, we want you to be completely satisfied with your purchase. If you are not satisfied for any reason, our return policy is designed to make the process easy and straightforward.
1. Return Period
You have 30 days from the date of purchase to return or exchange your item.
2. Eligibility for Returns
To be eligible for a return, the item must:
- Be in its original condition, unused, and undamaged.
- Include all original packaging, tags, and accessories.
- Be accompanied by a receipt or proof of purchase.
3. How to Initiate a Return
To initiate a return:
- Contact our customer service team at [Insert Email Address] or [Insert Phone Number] to request a return authorization.
- Pack the item securely in its original packaging.
- Ship the item back to us using a trackable shipping method. Our customer service team will provide you with the return address.
4. Refund Process
Once we receive your returned item and verify its condition, we will process your refund to the original payment method within 7-10 business days. Please note that shipping costs are non-refundable.
5. Exchanges
If you would like to exchange your item for a different model or style, please contact our customer service team for assistance. We’ll guide you through the exchange process.
6. Damaged or Defective Items
If you receive a damaged or defective item, please contact us within 7 days of receipt. We will arrange for a replacement or refund as necessary.
7. Exceptions
Certain items may be non-returnable, such as personalized watches or special orders. Please check the product description for specific return eligibility.
8. Contact Us
For any questions or concerns regarding our return policy, please contact us at:
Langeperfection
Street: 2697 Spinnaker Lane, Joliet, Illinois, United States
Phone number: 815-730-7045
Email: [email protected]
Website: https://langeperfection.net/